Terms & Conditions

Welcome to V2K Market. By accessing or using our website (https://v2kmarket.in) and placing orders through our platform, you agree to comply with the following Terms & Conditions. These terms govern your use of our website, services, and products including fresh chicken, mutton, fish, seafood, and ready-to-cook marinated meats.

V2K Market reserves the right to modify these terms at any time without prior notice. Continued use of the website constitutes acceptance of the updated terms.

1. Eligibility

By using this website, you confirm that you are at least 18 years old and legally capable of entering into binding agreements under applicable Indian law.

2. Product Information

V2K Market sells fresh and perishable meat products including chicken, mutton, fish, seafood, and marinated meat products. While we strive to ensure accurate descriptions and pricing, minor variations may occur due to the nature of fresh food products.

• Product weight may vary slightly after cleaning and cutting.
• Images displayed on the website are for reference purposes.
• Availability may vary depending on supply.

3. Orders & Payments

• All prices are displayed in Indian Rupees (INR).
• Orders are confirmed only after successful payment authorization.
• We reserve the right to cancel orders due to product unavailability or technical errors.
• Fraudulent or suspicious transactions may be cancelled.

4. Delivery Policy

V2K Market offers delivery services within selected service areas. Delivery time may vary depending on location, demand, and product availability.

• Customers must provide accurate address and contact information.
• Orders should be received immediately upon delivery due to the perishable nature of meat products.
• If delivery fails due to incorrect address or unavailable customer, the order may be cancelled without refund.

5. Returns & Refunds

Due to the perishable nature of fresh meat products, returns are generally not accepted once the order has been delivered.

However, if you receive a damaged, spoiled, or incorrect item, please contact us within 2 hours of delivery with photographic proof. After verification, we may offer a replacement or refund at our discretion.

6. Hygiene & Quality

V2K Market follows strict hygiene standards in sourcing, cutting, and packaging meat products. Customers are advised to refrigerate or cook products immediately after delivery.

7. User Conduct

Users must not misuse the website, attempt unauthorized access, or engage in fraudulent activities. Any such actions may result in suspension or termination of access to our services.

8. Intellectual Property

All content including logos, images, product descriptions, and design elements on this website are the property of V2K Market and are protected by applicable copyright and trademark laws.

9. Limitation of Liability

V2K Market shall not be liable for any indirect or consequential damages arising from the use of our website or products. Our liability is limited to the value of the purchased product.

10. Governing Law

These Terms & Conditions shall be governed by the laws of India. Any disputes shall fall under the jurisdiction of the courts in Coimbatore, Tamil Nadu.

11. Contact Information

If you have questions about these Terms & Conditions, please contact us:

Email: support@v2kmarket.in
Phone: +918870489764